At Bidfirst, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.bidfirst.co.zw or use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Billing/shipping address
ID/verification documents (for compliance)
b. Account & Bidding Activity
Username, password
Auction participation history
Bids placed and items won
c. Technical Data
IP address
Browser type and version
Device information
Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
Create and manage user accounts
Facilitate auctions and process transactions
Send confirmations and notifications
Respond to inquiries and support requests
Improve our services and user experience
Comply with legal obligations
3. Sharing of Your Information
We may share your data:
Create and manage user accounts
Facilitate auctions and process transactions
Send confirmations and notifications
With service providers who help us operate our platform (e.g., payment gateways)
With law enforcement or regulators as required by law
With sellers or buyers as needed to complete a transaction
In case of a business transfer (e.g., merger or sale of assets)
4. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences
Analyze website traffic
Provide a better user experience
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal data. However, no system is 100% secure, and we encourage users to protect their login credentials.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access, update, or delete your personal data
Object to or restrict certain data processing
Withdraw consent where applicable
To exercise any of these rights, contact us at support@bidfirst.co.zw